1. Introduction

Go Physical Therapy

 We are committed to protecting the privacy and security of our patients’ personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our clinic or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, email address, date of birth, and other contact information.
• Health Information: Medical history, treatment records, doctor’s notes, and other health-related information.
• Payment Information: Credit card details, billing address, and insurance information.
• Usage Information: Information about how you use our website and services, including IP addresses, browser type, and operating system.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and manage your physical therapy services.
• To communicate with you regarding your treatment and appointments.
• To process payments and insurance claims.
• To improve our services and website.
• To comply with legal and regulatory requirements.

4. SMS Data Collection and Sharing

We collect and use your phone number for SMS communications related to our services, including appointment reminders, updates, and promotional offers. By providing your number, you consent to receiving such messages. We may share this data with third-party service providers to facilitate communication, but only for purposes directly related to our services. You can opt out at any time by following the instructions in our messages.

SUBSCRIBER OPT-IN FOR SMS

By opting in to receive SMS messages, you agree to receive promotional, informational, and transactional messages from Go Physical Therapy at the mobile number you provided. Message frequency may vary depending on your engagement and preferences. Standard message and data rates may apply.

 Opting Out:

If you wish to stop receiving SMS messages, you can opt out at any time by replying STOP to any of our messages. Once you send the STOP request, you will no longer receive SMS messages from us. Alternatively, you can contact us directly at [Customer Support Contact Information] to opt out.

5. We Share Your Information

We may share your information with:

• Healthcare Providers: To coordinate your care with other healthcare providers.
• Insurance Companies: To process claims and obtain payment for services.
• Service Providers: Third parties who provide services on our behalf, such as billing and IT support.
• Legal Authorities: If required by law or to protect our rights and safety.

Mobile Information: Mobile information will not be shared, sold, or conveyed to third parties for marketing/promotional purposes.

6. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite these measures, we cannot guarantee the absolute security of your information.

7. Your Rights

You have certain rights regarding your personal information, including:

• The right to access and obtain a copy of your information.
• The right to request corrections to your information.
• The right to request the deletion of your information.
• The right to restrict or object to the processing of your information.
• The right to withdraw consent at any time, where applicable.

To exercise these rights, please contact us using the information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to enhance your experience on our website. You can set your browser to refuse cookies or alert you when cookies are being used. However, some parts of our website may not function properly without cookies.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: Contact Us Page